Tuesday, November 27, 2012

The Gift of You: My Deerprints Column


My grandmother was the only person I knew who sent a thank-you note for a thank-you note. I remember asking my father if I had to send a thank-you note for her thank-you note for my original thank-you note. But my grandmother knew what she was doing. She knew the importance of gratitude and courtesy, and she was skilled in the art of cultivating and maintaining relationships.

Many years ago, I was startled when a student said, “thank you” as she left our classroom. Usually, students were in the hall before the echo of the bell reverberated off the linoleum. “You’re welcome,” I replied, “and thank you, too!” It wasn’t the “thank you” that stuck with me. It was what it meant and the immediate effect it had on our relationship. It was only a little extra, but it was a special gift nonetheless.

Last spring, a colleague of mine and I spoke at the Shepard promotion ceremonies. Rather than give them lots of advice or brag about D.H.S., we decided to focus on one idea; we told the graduating eighth graders to say, “hi” in the halls. We advised them that building relationships, as much or more than building resumes, was what would make their high school careers meaningful and happy. The extra moment in the hall or classroom is a relationship changer.

In addition to planning for class, grading, going to meetings, and, of course, teaching, many educators spend hundreds of hours writing college recommendations. My wife writes about fifty to sixty letters a year! I write a handful. Of the hundreds of students whom we have helped with the college process, only a few ever acknowledge that effort. A few years ago, when I told parents, gathered at a fall parent meeting, that most students don’t even say the words, “thank you” to the teachers who have written their recommendations, there was an audible gasp.

Every May, I receive two or three emails from freshmen thanking me for my A Tale of Two Cities recordings. I save these emails. If you wrote one to me, I still have it. I have all of them. Want to see them? I have met some wonderful students because they took that little moment to send a note after finishing about eighteen hours of listening to me. I treasure these emails and the relationships they engender.

The theatre program at D.H.S. has a saying that expresses this idea well. They say, “The most important thing is the way we treat each other.” The smile or “hi” in the hall, the thank you at the end of class, the held door, or the quick acknowledgment are gifts we give each other. After all, we live together. We go to school together. We share this community. While we may not be family in the sense that I am not paying for your college tuition (well, I am paying for a select few), we work and learn together. We spend years together.

Our community is more than teachers and students. We build wonderful relationships with secretaries, custodians, teacher aides, security guards, technology staff, and many other people on our Deerfield journeys. They deserve thanks, too. We all have reason to sincerely thank each other. As my students know, I thank them at the end of every class period –and I mean it! When I say, “thank you for flying Freshman English,” (or whichever class it is), it is more than a dismissal. I treasure our time together and the relationships we form.

And I miss my students after they graduate. Many alumni become my friends on Facebook and I treasure each quick glimpse of their post-high school lives through pictures and comments. But my favorite gifts of the season are their visits before Thanksgiving and winter break. On my desk is a picture of my class of 2012 homeroom. I am hoping they stop by over the holidays. I just want to see them. I just want to know that everything is okay. I want to say, “thank you.”

Recently, I have been able to say, “thank you” to one of my teachers. We have been exchanging emails, and we are going to see each other when he comes to town in the summer.  My experience learning with him is one of the reasons I am in education. I am so grateful that I got to study with him and that we have renewed our relationship, a relationship that began in a classroom just like those at D.H.S.

Thanksgiving and the winter holidays are a good time to renew our relationships. This season is an opportunity to look at each other and affirm what we share. I like the holiday gifts that a few students drop off before winter break. Coffee cards and notepads are nice, but the real presents are the relationships.

Long after we have forgotten thesis or theme, formula or fact, we will remember the time we spent together. That is the real reason to celebrate this season. That is why it is so important to treat each other well. That is why “thank you” means so much. 

Wednesday, November 21, 2012

How To Write A Thank You Note


Saying, “thank you” is important. I have written about my concern that the act of saying, "thank you" is endangered. The thank you note and formally thanking people is another piece of gratitude that seems to be vanishing.

We don’t get many thank you notes any more. We receive them occasionally if my child goes to a bar or bat mitzvah or if we send a gift for a wedding or other special occasion.

Sending a thank you note or a thank you email should feel good to the recipient. It should be sincere gesture of gratitude. However, sometimes these notes seem obligatory and mechanical – and almost insulting.

What makes a strong or weak thank you note? First and foremost, it must be personal. It must be written to me! It should address me by a specific name that reflects the nature of our relationship. For most people, that would be my first name. For my students and formal relationships, it would be Mr. Hirsch. I am not a stickler for “Dear” as an opening. I am fine with “Hi” or “Hello” or just my name. The formality or informality should match the relationship and occasion.

The reason for the thank you note must be named – specifically! Yes, it is sometimes difficult to keep track of who gave what. What is the message in “thank you for your gift”?  This says that the writer doesn’t know what I gave, doesn’t care about it, or wrote a generic note.

I like to see a statement affirming our relationship in a thank you note. This may be as simple as, “It was so nice to see you” or “I miss our Tuesday nights together. Let’s make a date soon.” This is a way of saying that, although the thank you note is focused on whatever was given, the real gift is the bond between the sender and receiver.

Here is a little thank you note formula:
  • An opening greeting that names the recipient in a relationally appropriate way
  • Direct thank you for what was given, naming it specifically – without minimizing (no “this is just to say”).
  • A statement about how the gift was valued, used, or is reflective of the relationship.
  • An affirmation of the value of the relationship.
  • A sincere salutation (it could be “sincerely,” “yours truly,” or even “love” for family)
  • The name of the sender – often only the first name

Poor thank you notes are often one sentence and usually do not even name the gift:
Dear Hirsches,

Thank you for your gift and coming to my bar mitzvah

From,

Bullyragged Bar Mitvah Boy


Fair thank you notes have some of the parts and some of the feeling:

Dear Hirsches,

Thank you for the kitchenware. We love to cook.

It was good to see you at our wedding.

All the best,

Tired Couple


Great thank you notes are personal, complete, and make the sender feel good about giving the gift:

Dear Hirsches,

Thank you for the generous contribution in our honor.  We have all lost family members to cancer and your donation really made us think of our relatives and your Aunt Evey, too. We think of her often.

We hope we can get together when we are in town. It won’t be until summer this year but we’ll call you as soon as we know when we’re coming in. We love seeing you and your wonderful family.

May your donation help scientists find cures so we can all grow old together!

Stay happy and healthy,

Your Good Friends From Out of Town


It feels good to give a gift. It feels good to receive one. Expressing our sincere gratitude ties the two together.