However, in the past three years, we have all become overacting Barney kids. When I am on Zoom, I find that I am often moving my arms and head to complement my words. When I speak, I gesture even more than I normally do (and I am a very expressive and physical speaker). I use Zoom backgrounds to communicate as well. Similarly, when I am wearing a mask, I compensate with the rest of my body. I work hard to “smize” and use my eyes to convey my emotions. Again, I find that I am using broad and exaggerated arm and hand gestures. My entire body tries to complement my eyes and communicate more than the semantic definitions of my words but their emotional meaning.
While the pandemic has not turned many of us into over-emoters like those kids on children’s television, it has also given us insight into their motives. I have been placed in this tiny box and all you can see is a piece of me. Half my face is covered and you don’t know if I am being sarcastic, simple, or mean. So I need to supplement my language with large gestures.
Our tone of voice often communicates a layer of meaning that our words alone cannot express. A mask muffles and obscures this. Zoom shrinks this. Thus, we need physical gestures to make sure that the most important meanings, the ones that are more powerful than mere denotation, to make it through these COVID-created barriers.
Has this turned us all into cheerleaders, spelling out each affirmation and encouragement? Not quite. Has this made us more aware of the limits of language and how easy it is to misinterpret and confuse? Certainly!
I’ll bet that most of us aren’t even aware that we are compensating this way. Like players of Charades, we are acting out the words and ideas in order to leap the linguistic, technological, and safety barriers. We want to be understood – really understood – in a way we took for granted just a few years ago.
Bring understood means clearly communicating through not only what we say, but also how we say it. We all know that people can say things that are complementary and positive if we read them, but can be brutal and cruel when spoken in a certain tone of voice. The reverse is also true. Some of us struggle to make sense of this kind of sarcasm. Gestures, facial expressions, and vocal tone are the keys to communicating it.
Communication that is only typed text lacks this context. There is no gesture or voice to a text or email. We add emojis or initialized shortcuts to indicate that we are just kidding (JK), rolling on the floor laughing (ROFL), or shaking our head (SMH). We instinctively know that our written words inadequately communicate important parts of our message and our reader needs help to comprehend all the levels of our meaning.
This is also why we can find emails or text messages so problematic when the sender fails to recognize their tone and context. People take offense at texts that the sender thought were merely informational. Emails make the recipient feel horrible when the sender thought they were just being factual.
How we communicate is at the very least as important as what we communicate –probably it is more important. We cannot help but embed our emotions as we connect with each other, even if it is accidentally.
I do not like wearing a mask. I prefer to share a room IRL (in real life) with people rather than be placed in a Brady Bunch box on the screen. However, over the past three years, COVID has forced us to be more thoughtful about our communication, hone our nonverbal skills, and heightened our awareness of the meanings behind the words: the tone created by the intersection of our words and the physical gestures that accompany them.